Services

CHECK-IN 12:00 am - 6:00 pm

Luggage deposit and receipt of the Spa Card possible in the morning. Occupation of the room from 2:00 pm.

CHECK-OUT

Freshly strengthened, we kindly ask you to check out by 10:30 am. If possible, please settle your bill the night before.

LATE ARRIVAL VIA SELF-CHECKIN

Please inform us in advance by phone - 04721 79740 or e-mail if you will be arriving after 6:00 pm.

RECEPTION

We are at your disposal every day from 8:00 am - 11:00 am and from 12:00 am - 6:00 pm personally.

LATE ARRIVAL VIA SELF-CHECKIN

Please inform us in advance by phone - 04721 79740 or e-mail if you will be arriving after 6:00 pm.

SERVICES FOR OUR GUESTS

At the reception we provide you with:
Umbrella to borrow
toothbrush, paste, razor
sewing kit and laundry bag.

OFF-PEAK HOURS & IN CASE OF EMERGENCY

24/7 emergency number:
+49 1757955108

Lost keys, locked out, emergency...
An external security service is available here outside our reception hours (6:00 pm - 8:00 am). In case of any misuse of this number, we charge you with € 100, - additional fee.

2ND ROOM KEY

Upon request, we provide you with a second room key.

WIFI

We provide you with WIFI free of charge!
You will find the access data on your welcome note or visit us at the reception.

MEANS OF PAYMENT

EC / Girocard, Maestro, V-Pay, Visa, Mastercard, AMEX or cash.

PAYMENT THE DAY BEFORE

To ensure a quick check-out in the morning, please settle your bill the day before departure.

BREAKFAST BUFFET

Enjoy our selfservice breakfast buffet.

BREAKFAST

We offer fresh, regional, healthy and delicious breakfast.

BREAKFAST TIME

Our breakfast time daily 07:30 am - 10:30 am

Early-Birds

We are happy to prepare a packed lunch for those who need to leave the house before 7:30 am. Please inform our reception the day before.

LOCAL RESTAURANTS

Our house is a hotel garni, very close you will find local restaurants.

24/7 SELF-SERVICE BAR

You will find delicious, chilled drinks and small snacks at our self-service bar 24/7. You simply note your consumption on the self-service bar slip and charge it to your account upon departure.

COFFEE BAR & DRINKS

You can help yourself from 12:00 am - 5:30 pm at our coffee bar (for a fee).

MINERAL WATER

In the room we provide one complimentary bottle for your use.

ROOM KEY

As part of hygiene, always keep your room key. Also, you can get into the hotel with it after reception hours.

IN - OUT ENTRIES

Please use the south entrance by the elevator (automatic door).

SECURITY

No strangers (non-guests) in the house and in the rooms/apartments.

OFF-PEAK HOURS & IN CASE OF EMERGENCY

24/7 emergency number:
+49 1757955108

Lost keys, locked out, emergency...
An external security service is available here outside our reception hours (6:00 pm - 8:00 am). In case of any misuse of this number, we charge you with € 100, - additional fee.

SMOKE FREE ZONE

Smoking is prohibited in the entire hotel. You can enjoy your cigarette by the south entrance, at the covered smoking bench, where a stand ashtray is also available.

PET HAIR FREE ZONE

Animals are not allowed.

MEETING POINT HANSEATIC-LOUNGE

Here you can get into conversation with other nice guests and enjoy your stay in a living room atmosphere. The Hanseatic Lounge is available daily from 12 am.

HOTEL GARDEN

During the summer season our small hotel garden is at your disposal.

SELF-SERVICE AREAS

Our self-service bar is available 24/7. From 12 am. - 5:30 pm the coffee bar is available for self-service.

SMOKE FREE ZONE

Smoking is prohibited in the entire hotel. You can enjoy your cigarette by the south entrance, at the covered smoking bench, where a stand ashtray is also available.

BICYCLE GARAGE

You can safely leave your bicycles and charge your e-bike. Your room key is also access to the bike garage. Please always lock the gate!

RENT A BIKE

Experience beautiful hours on your bike and book your bike before your stay directly at the following link: zu Mietrad.de

PARKING

Parking spaces are available to our guests free of charge directly at the house. You will find enough spaces in the courtyard or behind the main house on the dike side.

BUS TIMETABLE

You can find the current bus schedule, bus stop "Emmastraße" at the reception.

TAXI

You can book your cab here:
North Sea Taxi: +49 4721 38000
Cab 35000: +49 4721 35000

ROOM CLEANING - ACTIVE USE OF RED/GREEN AND "DO NOT DISTURB SIGNS"

Room Cleaning: Active Use of Red/Green Side and "Do Not Disturb" signs. We will only clean your room if the Green sign is on your room door handle by 11:00 am. This way we actively contribute to greater sustainability in our house!

SAFE VACATION

We do EVERYTHING to provide you with a safe vacation and we are certified according to currently valid hygiene seals.

TOWEL CHANGE & ENVIRONMENTAL PROTECTION

Help prevent unnecessary waste of water and resources.
TOWEL HANGED UP - you keep it TOWEL ON THE FLOOR - we change it

SURFACE DISINFECTION

On disinfected surfaces, "plaster streaks" may be visible. This does not represent a lack of cleanliness.

MOUTH-NOSE PROTECTION

Currently, all regulations are waived for our guests and employees. We recommend wearing mouth-nose protection on a voluntary basis.

GERMAN AHA RULES

Keep your distance from other guests and our staff, remember hand sanitization and regular hand washing.

EMERGENCY MEDICAL SERVICE

If you feel ill, contact the medical emergency service. ☎ Medical emergency service: 116117

DESINFECTION

In the public areas we provide disinfectants in various places.

HOSTS WITH HEART

An initiative of the DEHOGA, launched in times of the pandemic. We are part of it. Learn more here: gastgeber-mit-herz.de gastgeber-mit-herz.de

SAFE VACATION

We do EVERYTHING to provide you with a safe vacation and we are certified according to currently valid hygiene seals.

SURFACE DISINFECTION

On disinfected surfaces, "plaster streaks" may be visible. This does not represent a lack of cleanliness.

INTERNAL

☎ Internal calls: room number
☎ External calls: 0 + call number
☎ Reception: 9 during reception hours
08:00 am - 11:00 am and from
12:00 am - 6:00 pm

OFF-PEAK HOURS & IN CASE OF EMERGENCY

24/7 emergency number:
+49 1757955108

Lost keys, locked out, emergency... An external security service is available here outside our reception hours (6:00 pm - 8:00 am). In case of any misuse of this number, we charge you with € 100, - additional fee.

EMERGENCY MEDICAL SERVICE (EMS)

If you feel ill, contact the medical emergency service.
☎ Medical emergency service: 116117

TAXI

You can book your cab here:
North Sea Taxi: +49 4721 38000
Cab 35000: + 49 4721 35000

QUALITY & SATISFACTION

Your satisfaction is important to us! That is why we are constantly developing. Share your experience with us and other guests.
To the ratings:

BEST PRICE

Book directly! You get the best price for your stay from us.

HOSTS WITH HEART

An initiative of the DEHOGA, launched in times of pandemic. We are a part of it. Learn more here:
www.gastgeber-mit-herz.de

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